Business Services

Valley Tech Support has been helping small and medium-sized businesses lower IT and support costs, increase data and cloud security, and increase productivity. We are staffed and structured for fast, expert On-Site and Remote Support IT services.

Whether it’s network and server support, data security and backups, Valley Tech Support is the best choice for professional, full-service IT outsourcing.

Common computer issues can be solved with the right technology include the following:

  • Grow your business – the right network and equipment will help guide you along the path to continuous growth.
  • Future-proof your IT planning – your IT plan needs to address your current and future requirements. We bring the skills and experience of a CIO without the high cost of hiring an actual CIO.
  • Increase your productivity – if your business’ IT network is managed properly, all your employees can access the data they need, whenever or wherever they are working.
  • Secure your data –your business relies on proprietary data being kept secure from external attacks and internal misuse or fraud. Let us help you create a multi-faceted defense plan that protects your data.
  • Comply with regulations – if you need to follow state or federal regulations, like HIPAA, we can help you safeguard all electronic data and devices in full compliance.
  • Emergency and normal business continuity –a proper backup plan will allow your business to operate, no matter what happens. Let us help you create, implement, or revise a customized plan that ensures your critical systems and data are always available, no matter what issues you’re facing.
  • Managing business changes – As your business changes, your IT needs must adapt. Let us help your business implement the best tech solutions to fulfill your current and future IT needs.

Businesses of all sizes and budgets should have access to better technology. Whether you are changing IT companies, starting up a new business, or not quite ready for an in-house IT department, we can help. We provide additional IT resources to support a short-term project or provide long-term technical support.

Infrastructure Management Services:

  • Server and Workstation Configuration & Troubleshooting
  • Folder Access Security
  • User Accounts Management
  • Network Infrastructure Configuration, Monitoring, and Security
  • Virus / Malware Protection and recovery
  • Migration to Cloud Services
  • Virtualization / Migration from physical to virtual environments
  • Group Policy Management
  • Advanced Backup, Disaster Recovery Design, and Implementation
  • Managed IT Services
  • Server installations / decommissioning
  • Server support (diagnostic and troubleshooting)
  • Server Reboots and updates
  •  
  • Network cable installations / modifications
  • Reading system messages
  • Physical inspections
  • Taking pictures of equipment
  • Backup tapes /drives changes
  • Verifying / documenting serial numbers
  • Hardware upgrades / installations
  • Deployment assistance
  • Network equipment installation and configuration
  • Equipment location verification
  • Equipment inventories
  • And much more…

Help Desk and Laptop Services

We provide proactive maintenance, comprehensive virus and malware protection for your desktop and laptop computers, and a responsive Help Desk so your employees can work efficiently every day.

  • Friendly, responsive help desk support
  • Workstation and laptop repair
  • Spyware & adware removal including viruses, worms, trojans, and others
  • Registry Cleanup for faster boot-up times
  • Hard drive defragmentation or upgrades for quicker access
  • Roll-outs and migrations of software and updates
  • Cleaning out dust and dirt buildup from inside equipment
  • Updating Windows with the latest security patches
  • Updating anti-virus, anti-spyware, firewall, and other security programs
  • Creation of user network and email accounts
  • Email access support (Outlook, Web Outlook, and others)
  • OS and security patches
  • Staff training
  • Installation of network security and antivirus software
  • Imaging of workstations (Windows/Mac and MS Office)
  • Printer connectivity and network access troubleshooting
  • Remote connectivity setup and configuration (Remote Desktop, VPN)
  • Tablet and mobile phone support
  • Support for file, print and domain servers (physical and virtual)
  • Data backup and archiving for file shares

Please call us today at 602-759-0040 so we can start helping you right away.

PHONES:

Call Our Office: 602-759-0040

ADDRESS:

Because we provide both remote and on-site service, we don’t have a storefront.

EMAIL:

Send Us an Email: support@valleyts.com

HOURS OF OPERATION:

Monday – Friday: 9:00 AM – 5:00 PM

Saturday and Sunday: by appointment only, extra fees apply.

We provide mobile and remote computer tech support for the Greater Phoenix area including Phoenix, Glendale, Scottsdale, Tempe, Mesa, Gilbert, Ahwatukee, Chandler, Queen Creek, Avondale, Peoria, El Mirage, Surprise, Sun City, Sun City West, Sun City Grand, Sun City Festival, Youngtown, Deer Valley, Anthem, Cave Creek, Carefree, Paradise Valley, Fountain Hills, Buckeye, Apache Junction, Tolleson, Goodyear, Litchfield Park, Verrado, Fort McDowell, San Tan Valley, Citrus Park, Guadalupe, Sun Lakes, Gold Canyon, Laveen, Guadalupe, and others.

We service the following zip codes:

85003, 85004, 85006, 85007, 85008, 85009, 85012, 85013, 85014, 85015, 85016, 85017, 85018, 85019, 85020, 85021, 85022, 85023, 85024, 85027, 85028, 85029, 85031, 85032, 85033, 85034, 85035, 85037, 85040, 85041, 85042, 85043, 85044, 85045, 85048, 85050, 85051, 85053, 85054, 85083, 85085, 85086, 85142, 85201, 85202, 85203, 85204, 85205, 85206, 85207, 85208, 85209, 85210, 85212, 85213, 85215, 85224, 85225, 85226, 85233, 85234, 85248, 85249, 85250, 85251, 85253, 85254, 85255, 85256, 85257, 85258, 85259, 85260, 85262, 85264, 85266, 85268, 85281, 85282, 85283, 85284, 85286, 85295, 85296, 85297, 85298, 85301, 85302, 85303, 85304, 85305, 85306, 85307, 85308, 85309, 85310, 85323, 85326, 85331, 85335, 85338, 85339, 85340, 85345, 85351, 85353, 85363, 85373, 85374, 85375, 85377, 85379, 85381, 85382, 85383, 85387, 85388, 85392,  85395,  85396